Shop policies
Privacy
This page explains what personal information the shop collects, why, who receives it, and how to see, correct or remove it.
Who is responsible
Dr. Jiab Suleiman (Dr. Jiab Suleiman, the author of «Gaza in the Eyes of the Doctor») runs this shop and is responsible for your personal information. This page is written to widely accepted privacy principles, and the shop aims to follow them.
What the shop collects
- Your account: name, email address and password. The password is kept only as a one-way hash, never as you typed it.
- Each sign-in: the IP address and browser it came from, so the account can be kept safe.
- Your cart and orders: the items, prices, dates, the order reference and Stripe's payment references.
- On checkout, before you pay: your name, email, phone and, for goods, your delivery address. Stripe's page may also collect these when you pay by card.
- For a booked service: the preferred date and the note you write for Dr. Suleiman.
- Emails the shop sends you: your address, the subject and whether it went out (never the message itself), kept 180 days.
- To stop abuse of the forms: a short-lived record of the connection's IP address and a one-way hash of the email typed into sign-in and reset forms.
Sensitive information
The shop sells books about Gaza and does not ask for sensitive information. A note you write on a service booking, or a message you send, may still reveal personal things you choose to share: please include only what Dr. Suleiman needs to answer you.
Why
To run your account, take and deliver your orders and bookings, contact you about them, send receipts, keep the forms and accounts safe, and keep the business records the law requires.
Who receives it
Dr. Suleiman, who sells to you. And these others, which the shop and Dr. Suleiman use to run it:
- Cloudflare (Cloudflare, Inc., United States) runs the shop: its servers answer every page, its database (D1) holds accounts, carts, orders and booking notes, its storage (R2) holds product photographs, Turnstile checks that a form is sent by a person, and Cloudflare Email Service sends the shop's emails. Cloudflare also keeps short-term logs of requests to the shop.
- Stripe takes the card payment on its own page and collects your card details, name, email, phone and (for goods) delivery address there. The shop receives your name, email, phone, delivery address and Stripe's payment references, never your card number. Stripe handles what it collects under its own privacy policy.
- The email service that receives shop mail holds the emails the shop sends to Dr. Suleiman. For each order: your name, email, phone, delivery address, the items, the preferred date and any note you wrote. Also the shop's notices of refunds and payment problems, and every reply you send to an email from the shop, since replies go to Dr. Suleiman's inbox. That service keeps them under its own terms.
- Safina Studio looks after the shop for Dr. Suleiman. The shop runs in Safina Studio's Cloudflare account, so the studio can reach the shop's database to keep it running.
The shop does not sell personal information and sends no marketing email. It has no advertising or analytics scripts of its own.
Where your information is held
Cloudflare, Stripe, the email service that receives shop mail and Safina Studio may store, process or reach your information in the United States and other countries.
Cookies
The shop sets two cookies of its own: one keeps you signed in, and one keeps a guest's cart for up to 30 days. It sets no advertising or tracking cookies.
How long it is kept
- Orders and receipts: kept as Dr. Suleiman's business records for .
- Your account: until you ask Dr. Suleiman to remove it.
- A guest cart nobody touches: deleted after 30 days.
- The records that stop abuse of the forms: deleted about a day after they were last used.
- Records of past sign-ins:
Seeing, correcting or removing your information
Signed in, you can see your orders under Orders. To correct something, contact Dr. Suleiman.
You can also ask Dr. Suleiman to remove your account: your name and email are then replaced and you can no longer sign in. Your orders stay as Dr. Suleiman's business records, and he can clear the name, phone, delivery address and booking notes on them if you ask.
Questions or complaints
Contact Dr. Suleiman first. If you are not satisfied with his answer, you can contact the consumer-protection office of your US state.
Dr. Jiab Suleiman, United States.
Also: Terms of sale · Cancellations and refunds · Delivery · Contact